FAQs
Shipping
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Do you offer discreet packaging ?
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Where do you deliver?
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How long can I receive my package ?
Ocean shipping:16-20 business days
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Do you offer free shipping service ?
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Which carrier do you use ?
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How to track my order ?
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Do I need to pay for the tax ?
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Can I ship my package to another shipping address ?
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What if I leave a wrong shipping address ?
Sales and after sales
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How to get a discount before I make the purchase ?
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How to apply the discount code ?
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What should I do if the payment fails ?
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What payment methods do you support ?
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I have no ideal on how to choose a product,can you offer me any suggestion ?
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Do you offer warranty,return&refund service?
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How to cancel my order ?
Product
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How do I choose sex toys for my size ?
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How to use and clean my toy ?
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How long do I need to change my toy ?
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How long do I need to heat the masturbator ?
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Are the toys waterproof ?
THEME INFO
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SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.