We provide Free & Discreet shipping with the tracking numbers on all orders. We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.

Note: We support international shipping.We can ship to many countries and regions around the world, including North America, Europe,and Asia,etc.

Section1 : Processing and Shipping time

After placing an order 6-12 hours processing your order.

 Shipping time: 

  • If you are in the western United States, we will ship from the western warehouse is located in Chino, California, USA(2-5 Days shipping time
  • If you are in the eastern United States, we will ship from the eastern warehouse is located in North Carolina, USA.(2-5 Days shipping time

The following are some examples of real tracking numbers:

Other countries will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)

This is our the shipping time table here:

Expedited shipping,5-9 days, Need to pay tax
Standard Shipping, 15-25 days,Tax-Free
Asian Countries 7-21 Business days, Need to pay tax
Europe Countries  Expedited shipping, 5-9 days, Need to pay tax
Standard Shipping, 15-25 days,Tax-Free


The following are some examples of real tracking numbers(Expedited shipping):

Section2 : Track your order

Our shipping partners are USPS, UPS, FedEx, DHL,Royal Mail, etc.

Once your order is shipped your will get a tracking number in your email box.

You can track your package and contact the courier to arrange a suitable day for delivery if you need it.

Section3 : Discreet Packaging

All male sex toy will be packed in a plain carton box. There will be no information indicating that it’s a sex toy.Here are sample photos of the package:

Note: For other countries (excluding the USA), the Carrier or Customs may open the package for inspection to determine import taxes.Please don’t worry about this, they will not damage the product.

Section4 : Shipping Destinations

We can make shipments for lots of countries and regions all over the world. 

However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil

Section5 : Never received & Package was damaged by the carrier

If you never receive your package, please contact us ASAP and we will resend it for you.

If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us, and we will assist you in handling it.

Section6 : Wrong or Damaged product received

Please contact us and provide some necessary photos as evidence, and we will immediately send you the replacement.

For more questions, please contact us via email: service@masturbatorhub.com or call us +1 (203) 548-9557.You can also fill in the following form to get a reply (usually within 12 hours).

Free shipping

Free & discreet shipping on all USA orders,2-5 Days Fast delivery.